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How can I contact you?
Click on the Contact Us link in the Customer Service menu.
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How do I know if ordering online is secure?
Pages on our website that contain confidential information, such as the user sign-in or credit card payment pages, are secured with strong 128/256 bit encryption. This is an industry standard, with trusted digital SSL certificate authentication and encryption.
How do you know if a particular page is safe? Look for the "lock" icon that most
web browsers will display to indicate that the web page you're viewing has been
properly encrypted by SSL.
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Can I determine my shipping charges before placing an order?
Yes! As soon as you place an item in the Shopping Cart, you can click the
Shipping Rates button. We'll just ask for your zip code.
Unlike many other websites, we won't make you go through the entire checkout process
before showing you the shipping charges.
If you would prefer to review our shipping policies prior to adding an item to the shopping cart, you may also access our shipping policy by clicking the following link: Shipping Policy.
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How can I track the status of my order?
Under Your Account, click Order History
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Will you charge sales tax on my order?
Sales tax is not charged on any orders outside of
the State of Idaho. Shipping within the State of Idaho or orders picked up
from our store must pay 6% sales tax.
All duties charged by the US customs will be paid
for by All Things Irish LLC.
For all orders shipped within the European Union, a
21% VAT will be applied. Duties are not charged to shipments made within
the EU.
There is no sales tax on orders shipped elsewhere
in the world, however duties charged by Customs is the responsibility of the
customer. Our shipping agent will collect duties on behalf of customs if
any apply.
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What forms of Payment do you accept?
We accept Visa, MasterCard, Discover and American
Express online. You can also place your order over the phone by calling
toll free 1-866-777-7121.
If you choose to pay over the telephone, please
note that we are in the Pacific Time Zone, which is 3 hours behind
EST.
Credit Cards will be processed just prior to
shipping of order.
All Credit Card numbers are encrypted.
All prices are displayed in US dollar currency and
payment is made in the US dollar currency.
All EU customers will have 21% added to the price
of their goods during the ordering process. No duties will be charged upon
arrival of your package. Any shipments made within the US will NOT be
liable for duties or sales tax.
Shipments outside of Europe/US may be liable for
duties. Please check with your countries customs for
details.
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Are the diamonds in your products Conflict Free?
All diamonds supplied by our manufacturers have been purchased from legitimate sources not involved in funding conflict and are in compliance with United Nations Resolutions. Our manufacturers guarantee that these diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds.
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